Stamps.com Review

When you first get started with your ecommerce small business, it’s exciting to make sales, but you might find yourself spending way too much time in line at the post office. As you grow, you don’t have time to stand in line anymore and need to find a shipping resource that works best for you.

If you’re looking for shipping software to manage your ecommerce business shipments, Stamps.com could be just what you’re looking for.

In this Stamps.com review, we look closely at software features, pricing, shipping features, integrations, and customer support.

We also provide a few alternatives, in case Stamps.com isn’t the right fit for your business.

What is Stamps.com?

Stamps.com is an online platform that allows you to print off shipping labels for letters, packages, and everything in between.

This is the same postage other post office customers could get at a discount with a monthly service fee and printer while saving you a trip to the post office.

If you’re selling items online, Stamps.com integrates with a large variety of online stores like Amazon, eBay, Etsy, and Shopify among others. You’ll be able to import your orders and easily print shipping labels for your orders in one dashboard.

Stamps.com Pricing

Packages can be shipped via USPS and UPS when shipping with Stamps.com so you’re able to choose the option that best fits your needs and budget. You’ll be able to ship without visiting your UPS store or post office.

Stamps.com plans include discounts on shipping when you purchase postage from USPS:

• Priority Mail Express Shipments can be discounted up to 16%
• Priority Mail Shipments can be discounted by up to 30%
• First Class Package Service Shipments could be discounted up to 26%
• International Shipments can be discounted by up to 12%
• Package Insurance could be discounted by up to 40%

Stamps.com also offers customers discounts on shipping within the U.S. when shipping with UPS: 

• 2nd Day Air packages can be discounted up to 72%
• Ground Daily Rates could be discounted up to 77%
• Many common surcharges are also waived when using Stamps.com to ship with UPS

New customers can try Stamps.com for four weeks before paying the monthly service fee after the trial period. You may also receive free postage, a free scale, or other offers for signing up for a Stamps.com account. In addition to the discount for printing postage, new users may include a digital scale. 

Stamps.com Software Features

Before paying the monthly fee, you can participate in a free four-week trial. Stamps.com free shipping software features include:

Multiple Shipping Choices

Stamps.com offers users the ability to ship using USPS or UPS for their packages. Both shipping carriers offer multiple shipping options to help ensure your package arrives on time and better fits your budget. 

Ability to Print on Multiple Surfaces

When using the Stamps.com software to print postage for your products, you can print postage on a variety of mediums including printed stamps, postcards, letters, packages, and shipping labels.

Form Completion

Required shipping forms are integrated with the Stamps.com software and can be completed using the shipping information provided, eliminating the need to hand write forms like customs forms or Certified Mail cards.

Addressing

When shipping with Stamps.com, you have the option to print the shipping and return address for your packages, giving your letters and packages a more professional look without lots of extra work. 

Multiple Shipping Locations

Stamps.com offers their users the ability to print postage and ship from multiple locations using the same Stamps.com account so shipping can be managed across all locations within the same program and profile.   

Shipping Features

Stamps.com offers a simple shipping solution when you need to manage your shipping processes. Your small business can be shipping orders and mail packages without having to go to the post office, including:

Postage Printing

Stamps.com users can print multiple labels for different products at once. You can use a thermal or laser printer to print labels or stamps to use on packages or letters so you don’t need to worry about having the correct printer. 

Accurate Weights

With Stamps.com, you can use a scale to ensure that you’re getting the most accurate weight so you’re not overpaying for shipping. New users may also get a free scale when setting up their accounts. 

Shipment Tracking

Stamps.com will automatically upload tracking information to the shopping platform you’re using if it’s connected to your Stamps.com account. You can also set your account up to send an email to your customer to provide the shipping and tracking information. 

Shipping Internationally

Stamps.com offers shipping with all US Postal Service international shipping mail classes included in the monthly fee. Stamps.com also integrates required customs forms into their platform, including restricted items by country, as well as your name and date on the form. They even include the “custom round stamp” so you don’t need to ship from the post office. 

Ecommerce Integrations

Stamps.com integrates with most major ecommerce platforms, including:

• Amazon
• eBay
• Etsy
• PayPal
• Shopify
• Volusion
• BigCommerce
• Shift4Shop (formerly 3dcart)
• Adobe Commerce
• Yahoo
• Zencart
• Xcart

You can connect your platforms to Stamps.com to auto-import from shopping platforms. Orders can also be uploaded via CVS, XML, Microsoft Excel, or ODBC.

Marketplace Integrations

Stamps.com integrates with many of the most popular marketplaces, including:

• Amazon 
• eBay
• Etsy

You can connect your platforms to Stamps.com to auto-import from shopping platforms. Orders can also be uploaded via CVS, XML, Microsoft Excel, or ODBC.

Customer Support

Stamps.com offers online customer support through their website, as well as an online chat option. They also offer a toll-free phone number for customers to contact customer service reps for help.

Alternatives

Stamps.com is a great shipping solution, but it’s not for every ecommerce business.

Here are a few alternatives to consider:

Shippo

Shippo offers real-time shipping rates from a variety of carriers and offers discount shipping rates. It supports multiple shipping carriers and sales channels. It’s better suited for online retailers looking for a pay-as-you-go approach.

Easyship

Easyship is a similar platform that offers both pay-as-you-go and subscription-based pricing. It includes automation tools that help boost processing speeds.

It’s a great option for ecommerce businesses with a lot of international orders since it auto-generates tax and customs documents.

ShipWorks

ShipWorks is one of the oldest shipping software solutions on the market today. It makes it easy to ship orders from multiple channels, with multiple carriers. It’s a better option for high-volume ecommerce merchants or warehouses.

Leave Your Stamps.com Review

Do you use Stamps.com? Have you used it in the past? Share your reviews with thoughts on shipping and customer service with our readers below.